WHATSAPP FOR BUSINESS MAC MANUAL
WhatsApp Business for Windows in its current state is as a standalone manual tool, but hopefully in time we will see integrations with CRM systems, marketing automation tools and chatbots so that 24-hour tailored marketing is made possible. This would depend on your API integration, business scale, and country of origin. The WhatsApp for Business API pricing would vary from 0.5 cents to 9 cents per message. Though, if you are a large business owner and you would like to include the WhatsApp API, then it would be charged. Presently, the app is freely available and there are no hidden charges for any native service.
If you are a small business owner and you are operating the Business app on a single device, then you don’t need to pay anything. Though, when it comes to pricing, please note that it will depend on the scale of its usage.
WHATSAPP FOR BUSINESS MAC PC
Since WhatsApp Business PC app features are pretty useful, it is often used by small business owners. Using the business chat tool, you can create quick replies to automated Pricing
This is one of the best features that will save you time while chatting with your customers. If you are unavailable, then you can set up an “away message” for your contacts as well. There are several automatic messages (like greetings) that you can add to your WhatsApp Business for Windows account. Automatic messagesĮven if you are not available all the time, you can still get in touch with your customers. This will let your customers know what you offer without chatting with you. Apart from listing their details, you can also include their charges, customizable options, and other features. On your WhatsApp Business for PC profile, you can also show a catalog of your products. Remember, 55% of customers are actively willing to pay more for a guaranteed good experience Though any company of any size can potentially achieve incredible things with this app, it’s best for smaller organisations (at least for now) who have a lot of customer service concerns to think about. It was designed from bottom to top to offer a unique service for customers and provide modern companies with a way to differentiate themselves in the marketplace. There is also a growing trend to use business messaging for ‘conversational commerce’ purposes: enabling sales and support teams to answer product or customer service questions with rich, contextual messages that will, ultimately, facilitate a new transaction or keep a current customer happy.įirst things first, it’s worth noting that WhatsApp Business for Windows was designed specifically with companies in mind. WhatsApp also provides reliable delivery information, providing companies the additional benefit of knowing what messages have been delivered and, ultimately, read. This allows consumers to immediately know who they are chatting with or receiving messages from. One advantage over SMS is that WhatsApp is tied directly to a single phone number and provides a branded business profile rather than a string of digits. Simply put, WhatsApp Business for PC allows companies to safely and securely message their customers directly within the WhatsApp messaging platform. You may have to buy more technology too as WhatsApp Business works with one number so if you don’t want to lose your personal contacts, you’ll need a different number. Timely and not without its rewards but the time it takes you to return incoming inquiries is a key consideration. Not all will be your customers but if your business chooses to activate the option you need to test how long this new channel could take you. WhatsApp has over a billion and a half users around 23.4m in the US and more in Europe.
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